FAQs

How long will it take for my order to arrive?

We strive to deliver orders in 5-7 working days, depending on your location.

Can I speed up my delivery?

If you're looking for a quicker delivery option, please contact us at support@sowhatfashion.com. We'll make every effort to accommodate your preferred delivery timeline.

How can I know if So What...? delivers to my location?

For pincode-specific delivery queries, WhatsApp us at +91 9022855488 or email support@sowhatfashion.com.

Can I change the delivery address after placing an order?

Yes, you can modify the shipping address before the article is shipped. Send the updated address and order I'd from your registered e-mail to support@sowhatfashion.com.

Do you deliver internationally?

Currently, So What...? only delivers within India.

What's your return and exchange policy?

Products can be exchanged within 15 working days of receipt, provided they're in their original condition with all tags attached. Items in a worn or altered state won't qualify. To initiate an exchange or return, contact us at +91 9022855488 or email at support@sowhatfashion.com.

How do I cancel an order on www.sowhatfashion.com?

You can cancel any order before it ships. Refunds for prepaid orders will be processed within 15 days, or you can opt for store credit. To request a cancellation, contact support@sowhatfashion.com or reach us at +91 9022855488.

How do I request a replacement on www.sowhatfashion.com?

If unsatisfied with your purchase, products can be returned within 15 days. Contact our customer care for assistance. Refunds will be processed within 15 days of return. For size issues, replacements can be requested. Ensure returned items are in original packaging with all accessories and the invoice.

Why was my order cancelled?

Order cancellations can occur due to stock unavailability, discontinued items, or pricing errors. We'll inform you if any part or the entire order is cancelled.

How can I track my order?

Post order confirmation, you'll receive a shipment notification with an estimated delivery date. Once dispatched, we'll send the tracking ID and link. For order status or additional queries, contact support@sowhatfashion.com or call +91 9022855488.

Why haven't I received my order yet?

Unforeseen circumstances might cause delivery delays. We aim to deliver within 3-5 working days from shipment. For order updates, refer to the tracking information provided or contact our support.